teh4d Frequently Asked Questions

teh4d requires a valid government-issued photo ID — typically your Indonesian KTP (Kartu Tanda Penduduk) or a valid passport. You will also need to submit a proof-of-address document dated within the last three months, such as a utility bill or bank statement, plus a selfie holding your ID. All documents are reviewed by our compliance team within one business day.

teh4d automatically locks accounts after five consecutive failed login attempts to protect against unauthorized access. The lock lifts automatically after 30 minutes. If you need immediate access, contact our 24/7 support team at [email protected] with your registered email address and a support agent will verify your identity and unlock the account securely.

No. teh4d strictly permits one account per person, per device, and per household. Operating multiple accounts is a violation of our Terms and Conditions and will result in all associated accounts being suspended and any pending balances being subject to compliance review. If you have accidentally created a duplicate account, contact support immediately to merge your records.

To permanently close your account, send an email to [email protected] with the subject line "Account Closure Request" from your registered email address. Our team will process the request within 24 hours. Any remaining balance will be paid out to your registered bank account or e-wallet before closure. Note that account closure is different from self-exclusion — see our Responsible Gaming page for self-exclusion options.

The minimum deposit via BRI or Mandiri bank transfer is Rp 25.000. There is no maximum deposit limit on a single transfer, though large transfers may trigger a standard compliance review. teh4d does not charge any deposit fees — however, your bank may apply its own interbank transfer fee if you are sending from a different bank's ATM or mobile banking app.

teh4d supports deposits via OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet deposits are processed instantly in most cases. The minimum deposit via e-wallet is Rp 10.000. To deposit using an e-wallet, select your preferred provider in the cashier section, enter the amount, and confirm the payment within the e-wallet app on your phone.

The minimum withdrawal to a Mandiri account is Rp 50.000. The maximum single withdrawal is Rp 50.000.000 per transaction. Withdrawals are processed within 5 to 15 minutes during operating hours (06:00–23:00 WIB). Your withdrawal account name must exactly match the name on your teh4d KYC record — mismatched names will cause the withdrawal to be held for manual review.

Withdrawals to BNI accounts are typically completed within 5 to 15 minutes during teh4d's standard processing window of 06:00–23:00 WIB. Withdrawals submitted outside this window are queued and processed from 06:00 WIB the following morning. If your withdrawal has not arrived after two hours during the processing window, contact support with your withdrawal ID for an immediate update.

teh4d does not charge any platform fees on withdrawals. Your receiving bank or e-wallet may apply its own inbound transfer fee depending on your account type — this is outside teh4d's control. To avoid deductions, check your bank's fee schedule for incoming transfers. CIMB Niaga, OCBC NISP, and BSI (Bank Syariah Indonesia) accounts are all supported as withdrawal destinations.

teh4d covers a wide range of football leagues including BRI Liga 1 (featuring clubs like Persija Jakarta, Persib Bandung, and Bali United), the English Premier League, La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup qualifying, and the AFF Cup featuring Timnas Indonesia. Markets available include match result, Asian handicap, over/under, and mix parlay (same-game accumulator) combinations.

Mix parlay (sometimes called a same-game accumulator) lets you combine two or more match selections into a single bet. All selections must win for the bet to pay out. The odds of each selection are multiplied together, which can produce significantly higher returns than single-match bets. teh4d requires a minimum of two selections per mix parlay and supports up to 10 legs in a single ticket.

teh4d offers live sabung ayam (traditional Indonesian cockfighting) streaming and betting via its dedicated arena lobby. Matches are broadcast live with Meron (the favored side) and Wala (the underdog side) markets available in real time. Minimum bet per match is Rp 10.000. Live draw results are displayed immediately after each round concludes.

teh4d hosts slot games from licensed studios including Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft. RTP (Return to Player) percentages vary by game and are published in each game's information panel — typically ranging from 94% to 97%. All games use certified Random Number Generators (RNGs) independently audited for fairness. teh4d does not alter RTP settings beyond what studios officially permit.

Yes. teh4d's platform is fully optimized for mobile browsers on both Android and iOS devices. No app download is required — simply open teh4d.cam in your mobile browser (Chrome, Safari, or any modern browser) and the site adapts to your screen automatically. All features, including live casino, slot gacor games, deposits, and withdrawals, are available on mobile.

A wagering requirement specifies how many times you must bet a bonus amount before it can be withdrawn as cash. For example, a Rp 100.000 bonus with a 20x wagering requirement means you need to place a total of Rp 2.000.000 in qualifying bets before withdrawal is permitted. teh4d states all wagering requirements clearly in the individual bonus terms — always read these before opting into any promotion.

Yes. teh4d runs weekly cashback promotions for active members, with cashback percentages applied to net losses over a qualifying period. Cashback is credited as bonus funds with reduced wagering requirements compared to standard bonuses. Eligibility and cashback rates vary by player tier — higher VIP tiers receive larger cashback percentages. Check the promotions section in your account for your current cashback offer.

teh4d operates a tiered VIP program where members accumulate points based on their wagering activity. Points determine VIP tier placement, which in turn unlocks higher cashback rates, faster withdrawal processing, dedicated account managers, and access to exclusive seasonal promotions. VIP tier reviews are conducted monthly. Contact support at [email protected] for details on your current tier standing.

Most teh4d bonus balances can be used on bandar bola (Indonesian football bookmaker) markets and other sports betting products, subject to individual bonus terms. Some promotional bonuses are restricted to specific game categories — for example, a free spin bonus may be slots-only. Always check the "eligible games" clause in the bonus terms before wagering bonus funds on your preferred product.

You must be at least 21 years old to register and play on teh4d. Age is verified during the mandatory KYC process using a government-issued ID. Any account found to belong to a person under 21 is permanently closed and the matter is escalated per our licensing obligations. teh4d takes under-age gambling seriously and enforces this limit without exception.

Log in to your account, navigate to Account Settings, and select the Responsible Gaming section. From there you can set daily, weekly, or monthly deposit limits in Indonesian Rupiah. Limit reductions take effect immediately. Limit increases require a mandatory 24-hour cooling-off period before they become active. If you need help setting a limit, contact our 24/7 support team.

Go to Account Settings → Responsible Gaming → Self-Exclusion and choose a duration of 6 months, 1 year, 3 years, or indefinite. Your account is suspended immediately and all marketing communications are stopped. You can also request self-exclusion by emailing [email protected] with the subject line "Self-Exclusion Request" — our team processes these requests within one hour. Self-exclusion cannot be reversed before the minimum period ends.